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看到克漏字千萬別害怕，只要多花幾秒，就能發現，其實前後有相關，就像文章中的第6行至第7行，就能知道前後兩者在進行比較，因此答案就是(B)。

The art of negotiating involves finding a balance between

achieving the best possible result, while at the same time establishing

a mutually beneficial working relationship with your counterparts.

Much negotiation literature, including the best-seller book Getting to

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Yes, emphasizes inventing __1__ for mutual gain rather than

negotiating on a win-lose basis. The former tries to expand the pie by

discovering new options, __2__ the latter sees negotiations as fixed

pie where the more one side wins, the more the other side loses. The

idea behind the “Getting to Yes” approach is that it is __3__ to lock

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yourself into a fixed position because that will prevent you from

finding __4__ that will be mutually beneficial.

(  ) 1. (A) conflicts  (B) difficulties   (C) options  (D) troubles

(  ) 2. (A) which  (B) while  (C) how  (D) why

(  ) 3. (A) unproductive  (B) productive  (C) unusual  (D) common

(  ) 4. (A) relationships  (B) alternatives  (C) negotiations  (D) benefits

詳細解析：請參考 國考專門店-英銘國考英文周刊-No.13-克漏字篇

資料提供：國考專門店